Cancellation/Refund POLICY

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CANCELLATION POLICY

WEEKLY LESSON PLANS

You will not be able to cancel your Weekly Lesson Plan

MONTHLY & YEARLY LESSON PLANS

You can cancel your plan in one week of receiving your confirmation email. Refer to our REFUND POLICY for more details. Please note you will be temporarily suspended for 90 days.

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REFUND POLICY

BEFORE CONFIRMATION

If you have filled out your form and we have sent you a confirmation email with your total pricing and you decide you no longer want to utilise the service you will not be charged.

AFTER EMAIL CONFIRMATION (FULL PAYMENT MADE)

You have 24 hrs from when we have confirmed your plan, to request for a refund. You will only be refunded 80% of your payment. After 24 hrs you will not receive a refund.

AFTER EMAIL CONFIRMATION (PARTIAL PAYMENT MADE)

You have 24 hrs from when we have confirmed your plan, to request for a refund. You will only be refunded 50% of your payment. After 24 hrs you will not receive a refund.

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